General Terms and Conditions

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A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed (Section 13 of the German Civil Code).

§2 Conclusion of the Contract, Storage of the Contract Text

(1) The following provisions regarding the conclusion of the contract apply to orders placed through our online shop at https://www.droneframes.eu.

(2) In the event of the conclusion of the contract, the contract is concluded with

Droneframes

Alexander Pollinger

Fichtenstraße 2a

D-82205 Gilching

tax identification 46921478050

No Vat necessary § 19 UStG

(3) The presentation of goods in our online shop does not constitute a legally binding contract offer on our part, but rather a non-binding invitation to the consumer to order goods. By placing an order for the desired goods, the consumer submits a binding offer to conclude a purchase contract.

(4) When an order is received in our online shop, the following provisions apply: The consumer submits a binding contract offer by successfully completing the order process provided in our online shop.

The order process includes the following steps:

1) Selection of the desired goods

2) Confirmation by clicking the "Order" button

3) Review of the information in the shopping cart

4) Clicking the "Checkout" button

5) Logging into the online shop after registration and entering the login details (email address and password)

6) Review and correction of the respective entered data

7) Binding submission of the order by clicking the "Place Order" or "Buy" button

The consumer can return to the page where the customer's information is recorded and correct input errors by using the "Back" button contained in the internet browser used before submitting the order. The consumer can also cancel the ordering process by closing the internet browser. We immediately confirm the receipt of the order by sending an automatically generated email ("Order Confirmation"). With this email, we accept your offer.

(5) Storage of the contract text for orders placed through our online shop: We store the contract text and send you the order data and our terms and conditions by email. You can also view the terms and conditions at any time at http://www.droneframes.eu/agb.html. You can view your past orders in our customer area under My Account -> My Orders.

§3 Prices, Shipping Costs, Payment, Due Date

(1) The prices stated include the statutory value-added tax and other price components. Any additional shipping costs will be added.

(2) The consumer has the option of payment in advance or PayPal.

(3) If the consumer chooses payment in advance, they are obligated to pay the purchase price immediately after the conclusion of the contract.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment. Delivery will be made within a maximum of 7 working days. The deadline for delivery begins on the day following the payment order to the bank responsible for the transfer in the case of payment in advance, and for all other payment methods, it begins on the day following the conclusion of the contract. If the deadline ends on a Saturday, Sunday, or public holiday at the place of delivery, the deadline is extended to the next working day.

(2) The risk of accidental loss and deterioration of the goods sold shall also pass to the buyer in the case of a purchase involving the shipment of goods only upon the delivery of the goods to the buyer.

Section 5: Retention of Title

We reserve the right to retain ownership of the goods until full payment of the purchase price has been received.

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Section 6: Right of Withdrawal for Customers as Consumers:

Right of Withdrawal for Consumers

Consumers have the right to withdraw from the contract under the following conditions, whereby consumers are defined as natural persons who enter into a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activity:

Withdrawal Notice

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, take(s) possession of the goods.

To exercise your right of withdrawal, you must inform us:
Droneframes
Alexander Pollinger
Fichtenstraße 2a
D-82205 Gilching
Email: support@droneframes.eu

of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached model withdrawal form, but it is not mandatory.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive the notification of your withdrawal from this contract. We will make the reimbursement using the same means of payment that you used for the original transaction unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have provided evidence of having sent back the goods, whichever is the earliest.

You shall send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

End of Withdrawal Notice

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Section 7: Withdrawal Form

To:
Droneframes
Alexander Pollinger
Fichtenstraße 2a
D-82205 Gilching
Email: shop@droneframes.eu